Privacy Policy

Last Updated: 03/23/2025

At Chickadee Chick, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place orders, or dine in.

1. Information We Collect

In the course of our operations, we may gather a variety of information to enhance your experience and ensure the smooth functioning of our services. This includes:

  • Personal Information: We collect essential details such as your name, email address, phone number, and payment information when you place an order with us. This data is crucial for processing your transactions and providing you with the best possible service.

  • Location Data: If you utilize our website or take advantage of our delivery services, we may also collect your address or other location-related data to facilitate accurate and timely deliveries.

  • Usage Data: We track information regarding your interactions with our website, which may include your IP address, the type of browser you are using, and the specific pages you visit. This data helps us understand user behavior and improve our website's functionality.

2. How We Use Your Information

We utilize your information for several important purposes, including:

  • Efficiently processing and fulfilling your orders to ensure timely delivery.

  • Enhancing our website, services, and overall customer experience to better meet your needs.

  • Sending you promotional offers or updates, but only with your explicit consent to ensure your preferences are respected.

  • Complying with all relevant legal obligations to maintain transparency and trust in our operations.

3. Sharing Your Information

We want to assure you that we do not sell or rent your personal information to any third parties under any circumstances. However, there are specific instances where we may need to share your data to ensure the smooth operation of our services. For example, we collaborate with Delivery Partners such as Uber Eats, Seamless, and Grubhub to efficiently fulfill your orders and ensure timely delivery. Additionally, we may share your information with Service Providers, including payment processors and IT support teams, to help us maintain our website and deliver our services effectively. Lastly, we may disclose your information to Legal Authorities if required by law or to safeguard our rights and ensure your safety. Your privacy is our priority.

4. Data Security

We take the protection of your information very seriously and implement industry-standard security measures designed to safeguard it from unauthorized access, alteration, or disclosure. While we strive to maintain the highest level of security, it is important to note that no method of transmission over the Internet can be considered 100% secure. Therefore, despite our best efforts, we cannot guarantee absolute security for your data at all times. Your understanding of this limitation is greatly appreciated.

5. Your Rights

As an individual, you are entitled to several important rights regarding your personal information. These rights include the ability to access, update, or delete any personal data we hold about you. Additionally, you have the option to opt out of receiving promotional communications that may not align with your preferences. Furthermore, you can withdraw your consent for data processing whenever applicable. If you wish to exercise any of these rights, please do not hesitate to reach out to us at (347) 533-4196.

6. Cookies and Tracking

Our website may utilize cookies to significantly enhance your overall browsing experience, making it more personalized and efficient. If you prefer not to use cookies, you have the option to disable them in your browser settings. However, please be aware that doing so may negatively impact certain functionalities of the website.

7. Changes to This Policy

We reserve the right to update and modify this Privacy Policy periodically as necessary. Any changes made will be clearly posted on this page for your convenience. By continuing to use our services after these updates are published, you are indicating your acceptance of the revised policy. It is important to review this page regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Address: 1214 Cortelyou Rd, Brooklyn, NY 11218
Phone: (347) 533-4196